| Policy Implementation Monitoring Section Responsible for monitoring the implementation of policies related to local authorities (PBT). Preparing proposal papers for policy improvements related to PBT. Providing advisory services regarding the functions and roles of PBT. Coordinating the use of the National Language in Public Places. |
| Municipal Services and Complaints Section Coordinating complaints related to the functions and roles of PBT. Preparing annual complaint reports related to PBT. Preparing proposal papers for improving complaint management related to PBT. Coordinating municipal services in PBT. Preparing annual reports related to municipal services in PBT. Preparing proposal papers for improving municipal services in PBT. |
| Inspectorate Section Planning, implementing, monitoring, and improving the Local Authority Rating System (SPB-PBT) and communicating the SPB-PBT results in the National Council of Local Government (MNKT). Preparing SPB-PBT reports for relevant agencies. Planning and implementing Special Inspections. |
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